Share:


Linkages nascent entrepreneurship and knowledge quality resonance: explore voluntary co-creation from service dominant logic

Abstract

This research aims to explore a new conceptual model capable of filling the research gap on the experience of nascent entrepreneurs and the quality of knowledge resonance, which centered on exploring voluntary co-creation of shared value. Data were obtained from the experience of 232 start-up multisectoral companies in Java Island, Indonesia.The findings of this study contribute empirically and practically to the knowledge needed to investigate the creation of shared value. The results showed that the direct impact experienced by nascent entrepreneurs is negatively correlated, while the relationship associated with quality resonance of knowledge to the performance of business innovation is positive. Secondly,the concept of the model is proven by the high willingness to explore voluntary co-creation from service-dominant logic to bridge the negative correlation gap of the experience of nascent entrepreneurs. Thirdly, the direct impact led to the voluntary creation of shared value complements with limitations on the dominant service logic of the optional co-production into a co-creation concept called value-in-use. This model instils an attitude on the importance of voluntary exploring co-creation of high nascent entrepreneur experience and the quality knowledge resonance.

Keyword : innovation business performance, knowledge quality resonance, nascent entrepreneur experience, voluntary to explore co-creation

How to Cite
Moonti, A., Panjaitan, R., Adam, E., & Roslan, A. H. (2023). Linkages nascent entrepreneurship and knowledge quality resonance: explore voluntary co-creation from service dominant logic. Business: Theory and Practice, 24(1), 1–12. https://doi.org/10.3846/btp.2023.14912
Published in Issue
Jan 11, 2023
Abstract Views
1042
PDF Downloads
828
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Acharya, A., Singh, S. K., Pereira, V., & Singh, P. (2018). Big data, knowledge co-creation and decision making in fashion industry. International Journal of Information Management, 42, 90–101. https://doi.org/10.1016/j.ijinfomgt.2018.06.008

Ahn, J. H., Lee, D. J., & Lee, S. Y. (2006). Balancing business performance and knowledge performance of new product development. Lessons from ITS industry. Long Range Planning, 39(5), 525–542. https://doi.org/10.1016/j.lrp.2006.08.001

Altaf, M., Ul Hameed, W., Nadeem, S., & Shahzad, A. (2019). Successful entrepreneurial process as contributor towards business performance in banking: Moderating role of passion for inventing. South Asian Journal of Management Sciences, 13(1), 13–40. https://doi.org/10.21621/sajms.2019131.02

Altinay, L., Madanoglu, G. K., Kromidha, E., Nurmagambetova, A., & Madanoglu, M. (2021). Mental aspects of cultural intelligence and self-creativity of nascent entrepreneurs: The mediating role of emotionality. Journal of Business Research, 131, 793–802. https://doi.org/10.1016/j.jbusres.2020.10.048

Amin, M., Shamim, A., Ghazali, Z., & Khan, I. (2021). Employee Motivation to Co-Create Value (EMCCV): Construction and validation of scale. Journal of Retailing and Consumer Services, 58, 102334. https://doi.org/10.1016/j.jretconser.2020.102334

Arbuckle, J. L. (2016). IBM® SPSS® AmosTM user’s guide. Amos Development Corporation.

Archer-Brown, C., & Kietzmann, J. (2018). Strategic knowledge management and enterprise social media. Journal of Knowledge Management, 22(6), 1288–1309. https://doi.org/10.1108/JKM-08-2017-0359

Argote, L., & Ingram, P. (2000). Knowledge transfer: A basis for competitive advantage in firms. Organizational Behavior and Human Decision Processes, 82(1), 150–169. https://doi.org/10.1006/obhd.2000.2893

Argote, L., & Miron-Spektor, E. (2011). Organizational learning: From experience to knowledge. Organization Science, 22(5), 1123–1137. https://doi.org/10.1287/orsc.1100.0621

Audretsch, D. B., Bönte, W., & Mahagaonkar, P. (2012). Financial signaling by innovative nascent ventures: The relevance of patents and prototypes. Research Policy, 41(8), 1407–1421. https://doi.org/10.1016/j.respol.2012.02.003

Berger, J., & Myhrer, A. (2012, 8 June). The effect of business plan competitions on entrepreneurial intention and behavior [Master Thesis, Norwegian University of Science and Technology]. Trondheim, Norwegian. http://www.diva-portal.org/smash/record.jsf?pid=diva2:626519

Bhatti, W. A., Glowik, M., & Arslan, A. (2020). Knowledge sharing motives and value co-creation behavior of the consumers in physiotherapy services: A cross-cultural study. Journal of Knowledge Management, 25(5), 1128–1145. https://doi.org/10.1108/JKM-04-2020-0273

Brachos, D., Kostopoulos, K., Söderquist, K. E., & Prastacos, G. (2007). Knowledge effectiveness, social context and innovation. Journal of Knowledge Management, 11(5), 31–44. https://doi.org/10.1108/13673270710819780

Brummer, M. (2022). Innovation and threats. Defence and Peace Economics, 33(5), 563–584. https://doi.org/10.1080/10242694.2020.1853984

Buccieri, D., Javalgi, R. G., & Cavusgil, E. (2020). International new venture performance: Role of international entrepreneurial culture, ambidextrous innovation, and dynamic marketing capabilities. International Business Review, 29(2), 101639. https://doi.org/10.1016/j.ibusrev.2019.101639

Buccieri, D., Javalgi, R. G., & Jancenelle, V. E. (2021). Dynamic capabilities and performance of emerging market international new ventures: Does international entrepreneurial culture matter? International Small Business Journal: Researching Entrepreneurship, 39(5), 474–499. https://doi.org/10.1177/0266242620969682

Caputo, F., Garcia-Perez, A., Cillo, V., & Giacosa, E. (2019). A knowledge-based view of people and technology: Directions for a value co-creation-based learning organisation. Journal of Knowledge Management, 23(7), 1314–1334. https://doi.org/10.1108/JKM-10-2018-0645

Carter, N. M., Gartner, W. B., & Greene, P. G. (2002). The career reasons of minority nascent entrepreneurs. Academy of Management Proceedings, 2002(1), D1–D6. https://doi.org/10.5465/apbpp.2002.7516614

Carter, N. M., & Han, J. (2015). Nascent entrepreneur. In Wiley encyclopedia of management (pp. 1–4). Wiley. https://doi.org/10.1002/9781118785317.weom030072

Castro-Casal, C., Neira-Fontela, E., & Álvarez-Pérez, M. D. (2013). Human resources retention and knowledge transfer in mergers and acquisitions. Journal of Management and Organization, 19(2), 188–209. https://doi.org/10.1017/jmo.2013.11

Chang, S. C., & Lee, M. S. (2008). The linkage between knowledge accumulation capability and organizational innovation. Journal of Knowledge Management, 12(1), 3–20. https://doi.org/10.1108/13673270810852359

Chiang, Y. H., & Hung, K. P. (2010). Exploring open search strategies and perceived innovation performance from the perspective of inter-organizational knowledge flows. R and D Management, 40(3), 292–299. https://doi.org/10.1111/j.1467-9310.2010.00588.x

Cho, Y. H., & Lee, J.-H. (2018). Entrepreneurial orientation, entrepreneurial education and performance. Asia Pacific Journal of Innovation and Entrepreneurship, 12(2), 124–134. https://doi.org/10.1108/APJIE-05-2018-0028

Chouksey, A., & Karmarkar, Y. (2017). Sustainability of microbusinesses and success of microfinance. Paradigm, 21(1), 91–105. https://doi.org/10.1177/0971890717700527

Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101–115. https://doi.org/10.1108/13673270510602809

De Silva, M., & Wright, M. (2019). Entrepreneurial co-creation: Societal impact through open innovation. R and D Management, 49(3), 318–342. https://doi.org/10.1111/radm.12362

Deamer, I., & Earle, L. (2004). Searching for entrepreneurship. Industrial and Commercial Training, 36(3), 99–103. https://doi.org/10.1108/00197850410532096

Denning, S. (2014). Identifying the new opportunities and threats in the creative economy. Strategy and Leadership, 42(6), 3–9. https://doi.org/10.1108/SL-10-2014-0075

Devece, C., Peris-Ortiz, M., & Rueda-Armengot, C. (2016). Entrepreneurship during economic crisis: Success factors and paths to failure. Journal of Business Research, 69(11), 5366–5370. https://doi.org/10.1016/j.jbusres.2016.04.139

Doğan, M. (2020). Knowledge sharing, innovation and firm performance: Evidence from Turkey. Financial and Monetary Research, Bucharest, 24(1), 36–52. http://fs.icfm.ro/FS1.2020.Paper03.pdf

Douglas, E. (2013). Intrapreneurial intentions versus entrepreneurial intentions: Distinct constructs with different antecedents. Small Business Economics, 41(1), 115–132. https://doi.org/10.1007/s11187-012-9419-y

Elias, S. R. S. T. A., Chiles, T. H., Duncan, C. M., & Vultee, D. M. (2018). The aesthetics of entrepreneurship: How arts entrepreneurs and their customers co-create aesthetic value. Organization Studies, 39(2–3), 345–372. https://doi.org/10.1177/0170840617717548

Enache, L., & Hussainey, K. (2020). The substitutive relation between voluntary disclosure and corporate governance in their effects on firm performance. Review of Quantitative Finance and Accounting, 54(2), 413–445. https://doi.org/10.1007/s11156-019-00794-8

Fairlie, R. W. (2013). Immigrant entrepreneurs and small business owners, and their access to financial capital. Topics in Entrepreneurship: Select Research, May, 33–74.

Farzana, R. (2018). The impact of motivational factors towards entrepreneurial intention. Journal of Modern Accounting and Auditing, 14(12), 639–647. https://doi.org/10.17265/1548-6583/2018.12.001

Fauji, F., & Utami, M. M. (2013). How intellectual stimulation effects knowledge sharing, innovation and firm performance. International Journal of Social Science and Humanity, 3(4), 420–425. https://doi.org/10.7763/IJSSH.2013.V3.274

Gächter, S., von Krogh, G., & Haefliger, S. (2010). Initiating private-collective innovation: The fragility of knowledge sharing. Research Policy, 39(7), 893–906. https://doi.org/10.1016/j.respol.2010.04.010

Ganguly, A., Talukdar, A., & Chatterjee, D. (2019). Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining innovation capability of an organization. Journal of Knowledge Management, 23(6), 1105–1135. https://doi.org/10.1108/JKM-03-2018-0190

Gembarski, P. C., & Lachmayer, R. (2017). Designing customer co-creation: Business models and co-design activities. International Journal of Industrial Engineering and Management, 8(3), 121–130.

Gohary, A., & Hamzelu, B. (2016). Modeling customer knowledge management to make value co-creation. Business Information Review, 33(1), 19–27. https://doi.org/10.1177/0266382116631850

Hamidi, F., & Shams Gharneh, N. (2017). Impact of co-creation on innovation capability and firm performance: A structural equation modeling. AD-Minister, 30, 73–90. https://doi.org/10.17230/ad-minister.30.4

Han, J., Jo, G. S., & Kang, J. (2018). Is high-quality knowledge always beneficial? Knowledge overlap and innovation performance in technological mergers and acquisitions. Journal of Management and Organization, 24(2), 258–278. https://doi.org/10.1017/jmo.2016.35

Haney, A. B. (2017). Threat interpretation and innovation in the context of climate change: An ethical perspective. Journal of Business Ethics, 143(2), 261–276. https://doi.org/10.1007/s10551-015-2591-7

Hechavarria, D. (2012). The nascent entrepreneurship hub: Goals, entrepreneurial self-efficacy and start-up outcomes. Small Business Economics, 39(3), 685–701. https://doi.org/10.1007/s11187-011-9355-2

Heidenreich, S., & Handrich, M. (2015). Adoption of technology-based services: The role of customers’ willingness to co-create. Journal of Service Management, 26(1), 44–71. https://doi.org/10.1108/JOSM-03-2014-0079

Helia, R., Farida, N., & Prabawani, B. (2015). Pengaruh Orientasi Pasar dan Orientasi Kewirausahaan Terhadap Keunggulan Bersaing Melalui Inovasi Produk sebagai Variabel Antara (Studi Kasus pada IKM Batik di Kampung Batik Laweyan, Solo). Jurnal Ilmu Administrasi Bisnis, 4(4), 281–290.

Honig, B., & Samuelsson, M. (2012). Planning and the entrepreneur: A longitudinal examination of nascent entrepreneurs in Sweden. Journal of Small Business Management, 50(3), 365–388. https://doi.org/10.1111/j.1540-627X.2012.00357.x

Hu, X., Zhu, L., & Zhang, H. (2017). Entrepreneurial marketing and new venture performance: The mediating effects of ambidextrous innovation. Journal of Advanced Computational Intelligence and Intelligent Informatics, 21(6), 1073–1078. https://doi.org/10.20965/jaciii.2017.p1073

Hussain, K., Jing, F., Junaid, M., Zaman, Q. U., & Shi, H. (2021). The role of co-creation experience in engaging customers with service brands. Journal of Product and Brand Management, 30(1), 12–27. https://doi.org/10.1108/JPBM-08-2019-2537

Hwang, V., Sameeksha, D., & Baird, R. (2019). Access to capital for entrepreneurs: Removing barriers. Ewinc Marion Kauffman Foundation.

Jensen, F., Lööf, H., & Stephan, A. (2020). New ventures in Cleantech: Opportunities, capabilities and innovation outcomes. Business Strategy and the Environment, 29(3), 902–917. https://doi.org/10.1002/bse.2406

Khanagha, S., Volberda, H., & Oshri, I. (2017). Customer co-creation and exploration of emerging technologies: The mediating role of managerial attention and initiatives. Long Range Planning, 50(2), 221–242. https://doi.org/10.1016/j.lrp.2015.12.019

Kogut, B., & Zander, U. (1993). Knowledge of the firm and the evolutionary theory of the multinational corporation. Journal of International Business Studies, 24(4), 625–645. https://doi.org/10.1057/palgrave.jibs.8490248

Koput, K. W. (1997). A chaotic model of innovative search: Some answers, many questions. Organization Science, 8(5), 528–542. https://doi.org/10.1287/orsc.8.5.528

Kotchen, M. J. (2013). Voluntary-and information-based approaches to environmental management: A public economics perspective. Review of Environmental Economics and Policy, 7(2), 276–295. https://doi.org/10.1093/reep/ret012

Lacoste, S. (2016). Perspectives on social media ant its use by key account managers. Industrial Marketing Management, 54, 33–43. https://doi.org/10.1016/j.indmarman.2015.12.010

Lee, W., & Black, S. L. (2017). Small business development: Immigrants’ access to loan capital. Journal of Small Business and Entrepreneurship, 29(3), 193–209. https://doi.org/10.1080/08276331.2017.1297106

Li, J., & Dutta, D. K. (2018). Founding team experience, industry context, and new venture creation. New England Journal of Entrepreneurship, 21(1), 2–21. https://doi.org/10.1108/NEJE-04-2018-0008

Lusch, R. F. (2007). Marketing’s evolving identity: Defining our future. Journal of Public Policy and Marketing, 26(2), 261–268. https://doi.org/10.1509/jppm.26.2.261

Lusch, R. F., & Vargo, S. L. (2006). Service-dominant logic: Reactions, reflections and refinements. Marketing Theory, 6(3), 281–288. https://doi.org/10.1177/1470593106066781

Lusch, R. F., Vargo, S. L., & O’Brien, M. (2007). Competing through service: Insights from service-dominant logic. Journal of Retailing, 83(1), 5–18. https://doi.org/10.1016/j.jretai.2006.10.002

Madhoushi, M., Sadati, A., Delavari, H., Mihdivand, M., & Mihandost, R. (2011). Entrepreneurial orientation and innovation performance: The mediating role of knowledge management. Asian Journal of Business Management, 3(4), 310–316.

Mulyana & Sutapa. (2016). Dampak Collaborative Networks Pada Peningkatan Kinerja Industri Kreatif. Prosiding Seminar Nasional Multi Disiplin Ilmu & Call For Papers Unisbank (Sendi_U), 778–785.

Najmi, & Abror. (2019). The effect of entrepreneurial orientation, market orientation, business network ability and product innovation on performance (Study in small and micro enterprises of food in Padang). Growth, 400(4.205), 250–398. https://doi.org/10.2991/piceeba-19.2019.68

Neneh, B. N. (2022). Entrepreneurial passion and entrepreneurial intention: The role of social support and entrepreneurial self-efficacy. Studies in Higher Education, 47(3), 587–603. https://doi.org/10.1080/03075079.2020.1770716

O’Hern, M. S., & Rindfleisch, A. (2010). Customer co-creation: A typology and research agenda. Review of Marketing Research, 6(1), 84–106. https://doi.org/10.1108/S1548-6435(2009)0000006008

Ramírez, M. S., & García-Peñalvo, F. J. (2018). Co-creation and open innovation: Systematic literature review. Comunicar, 26(54), 9–18. https://doi.org/10.3916/C54-2018-01

Rill, B. (2016). Resonant co-creation as an approach to strategic innovation. Journal of Organizational Change Management, 29(7), 1135–1152. https://doi.org/10.1108/JOCM-01-2015-0009

Sawyer, T. Y., & Dalgleish, D. (2015). Financial modeling for business owners and entrepreneurs: Developing excel models to raise capital, increase cash flow, improve operations, plan projects, and make decisions. Springer.

Scandelius, C., & Cohen, G. (2016). Sustainability program brands: Platforms for collaboration and co-creation. Industrial Marketing Management, 57, 166–176. https://doi.org/10.1016/j.indmarman.2016.02.001

Shang, S. S. C., Yao, C. Y., & Liou, D. M. (2017). The effects of knowledge interaction for business innovation. R and D Management, 47(3), 337–351. https://doi.org/10.1111/radm.12130

Sheikh, S. (2017). Threat of termination and firm innovation. Annals of Finance, 13(1), 75–95. https://doi.org/10.1007/s10436-016-0290-8

Shin, D., & Alam, M. S. (2022). Lean management strategy and innovation: Moderation effects of collective voluntary turnover and layoffs. Total Quality Management and Business Excellence, 33(1–2), 202–217. https://doi.org/10.1080/14783363.2020.1826923

Sijabat, E. A. S., Nimran, U., Utami, H. N., & Prasetya, A. (2021). The effects of dynamic capabilities, entrepreneurial creativity and ambidextrous innovation on firm’s competitiveness. Journal of Asian Finance, Economics and Business, 8(1), 711–721.

Song, W., Ma, X., & Yu, H. (2019). Entrepreneurial orientation, interaction orientation, and innovation performance: A model of moderated mediation. SAGE Open, 9(4), 1–13. https://doi.org/10.1177/2158244019885143

Strelkova, I. A. (2018). Digital economy: New opportunities and threats for the development of the world economy. Economics, Taxes & Law, 11(2), 18–26. https://doi.org/10.26794/1999-849X-2018-11-2-18-26

Tabachnick, B. G., & Fidell, L. S. (2012). Using multivariate statistics (6th ed.). Pearson.

To, C. K. M., Guaita Martínez, J. M., Orero-Blat, M., & Chau, K. P. (2020). Predicting motivational outcomes in social entrepreneurship: Roles of entrepreneurial self-efficacy and situational fit. Journal of Business Research, 121, 209–222. https://doi.org/10.1016/j.jbusres.2020.08.022

Urban, B. (2020). Entrepreneurial alertness, self-efficacy and social entrepreneurship intentions. Journal of Small Business and Enterprise Development, 27(3), 489–507. https://doi.org/10.1108/JSBED-08-2019-0285

Urbancova, H. (2013). Competitive advantage achievement through innovation and knowledge. Journal of Competitiveness, 5(1), 82–96. https://doi.org/10.7441/joc.2013.01.06

Vargo, S. L., & Akaka, M. A. (2012). Value cocreation and service systems (re)formation: A service ecosystems view. Service Science, 4(3), 207–217. https://doi.org/10.1287/serv.1120.0019

Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68(1), 1–17. https://doi.org/10.1509/jmkg.68.1.1.24036

Vargo, S. L., & Lusch, R. F. (2008). Service-dominant logic: Continuing the evolution. Journal of the Academy of Marketing Science, 36(1), 1–10. https://doi.org/10.1007/s11747-007-0069-6

Vargo, S. L., & Lusch, R. F. (2017). Service-dominant logic 2025 evidence based research. International Journal of Research in Marketing, 34(1), 46–67. https://doi.org/10.1016/j.ijresmar.2016.11.001

Wang, Z., & Wang, N. (2012). Knowledge sharing, innovation and firm performance. Expert Systems with Applications, 39(10), 8899–8908. https://doi.org/10.1016/j.eswa.2012.02.017

Wang, Z., Wang, N., & Liang, H. (2014). Knowledge sharing, intellectual capital and firm performance. Management Decision, 52(2), 230–258. https://doi.org/10.1108/MD-02-2013-0064

Watson, K., & McGowan, P. (2019). Emergent perspectives toward the business plan among nascent entrepreneur start-up competition participants. Journal of Small Business and Enterprise Development, 26(3), 421–440. https://doi.org/10.1108/JSBED-02-2018-0038

Wedy, G., & Pimentel, C. (2021). Climate change and innovation in Brazil – threats and opportunities. SSRN Electronic Journal, 1–21. https://doi.org/10.2139/ssrn.3783547

Witell, L., Kristensson, P., Gustafsson, A., & Löfgren, M. (2011). Idea generation: Customer co‐creation versus traditional market research techniques. Journal of Service Management, 22(2), 140–159. https://doi.org/10.1108/09564231111124190

Wong, C. W. Y., Wong, C. Y., & Boon-Itt, S. (2013). The combined effects of internal and external supply chain integration on product innovation. International Journal of Production Economics, 146(2), 566–574. https://doi.org/10.1016/j.ijpe.2013.08.004

Yachin, J. M. (2019). The entrepreneur–opportunity nexus: Discovering the forces that promote product innovations in rural micro-tourism firms. Scandinavian Journal of Hospitality and Tourism, 19(1), 47–65. https://doi.org/10.1080/15022250.2017.1383936

Yu, D., Wang, J., Meng, Z., & Zhao, S. (2020). Research on the influence of entrepreneurs’ creative thinking and optimism degree on innovation opportunity identification. In Proceedings of the 4th International Symposium on Business Corporation and Development in South-East and South Asia under B&R Initiative (ISBCD 2019), 146, 163–168. https://doi.org/10.2991/aebmr.k.200708.032

Zhang, Y., Zhang, M., Luo, N., Wang, Y., & Niu, T. (2019). Understanding the formation mechanism of high-quality knowledge in social question and answer communities: A knowledge co-creation perspective. International Journal of Information Management, 48(2019), 72–84. https://doi.org/10.1016/j.ijinfomgt.2019.01.022

Zhao, D., & Smallbone, D. (2019). What affects nascent entrepreneurs’ proactiveness. Asia Pacific Management Review, 24(4), 318–326. https://doi.org/10.1016/j.apmrv.2018.12.001