Jusoh A, Mardani A, Omar R, Štreimikienė D, Khalifah Z, Sharifara A. Application of MCDM approach to evaluate the critical success factors of total quality management in the hospitality industry. JBEM [Internet]. 2018Oct.8 [cited 2024Nov.1];19(2):399-416. Available from: https://jcem.vgtu.lt/index.php/JBEM/article/view/5538