Information literacy of managers: models and factors
Abstract
Participation in the information society means faster communication, development of new ideas, more creative ideas and education in terms of lifelong learning. The information society is a reality and a dominant element of politics in all developed countries of the world. Information literacy deals with the human ability to work effectively in the information society. Information literacy needs to be understood in a wider context, rather than only in terms of IT skills and abilities. The article compares and defines the concept of information literacy. It compares selected information literacy models. The starting point is a survey conducted among business managers in the Slovak Republic examining the level of information literacy of managers. The findings identify factors affecting the aggregate index of information literacy of managers and the proposed quantitative and qualitative model of the information literacy of managers. Presented are the unique results of long-term research on information and digital literacy in the Slovak Republic (Central Europe, the European Union and V4-Visegrad countries). So far, no research has been conducted focusing on the level of digital literacy of business managers and an information literacy model that would contribute to raising their level.
Keyword : digital literacy, information literacy, managers, lifelong learning, digital competencies, digital skills
How to Cite
Bolek, V., Kokles, M., Romanová, A., & Zelina, M. (2018). Information literacy of managers: models and factors. Journal of Business Economics and Management, 19(5), 722-741. https://doi.org/10.3846/jbem.2018.6906
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Bent, M., Gannon-Leary, P., & Webb, J. (2007). Information literacy in a researcher’s learning life: the seven ages of research. New Review of Information Networking, 13(2), 81-99. https://doi.org/10.1080/13614570801899983
Bhargava, R., & D’Ignazio, C. (2015). Designing tools and activities for data literacy learners. Paper presented at Workshop on Data Literacy, Webscience. Retrieved from https://dam-prod.media.mit.edu/x/2016/10/20/Designing-Tools-and-Activities-for-Data-Literacy-Learners.pdf
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Bruce, C. (2003, August 30). Seven faces of information literacy: Towards inviting students into new experiences. Paper presented at Higher Colleges of Technology, United Arab Emirates 2003 Annual Conference.
Cardona, M., Kretschmer, T., & Strobel, T. (2013). ICT and productivity: conclusions from the empirical literature. Information Economics and Policy, 25(3), 109-125. https://doi.org/10.1016/j.infoecopol.2012.12.002
Ceccobelli, M., Gitto, S., & Mancuso, P. (2012). ICT capital and labour productivity growth: A non-parametric analysis of 14 OECD countries. Telecommunications Policy, 36(4), 282-292. https://doi.org/10.1016/j.telpol.2011.12.012
Chetty, K., Qigui, L., Gcora, N., Josie, J., Wenwei, L., & Fang, C. (2017). Bridging the digital divide: measuring digital literacy. Economics: The Open-Access, Open-Assessment E-Journal, 69, 1-20. Retrieved from http://www.economics-ejournal.org/economics/discussionpapers/2017-69
Corso, M., Martini, A., Paolucci, E., & Pellegrini, L. (2003). Knowledge management configurations in Italian small-to-medium enterprises. Integrated Manufacturing Systems, 14(1), 46-56. https://doi.org/10.1108/09576060310453344
Cuadrado-Roura, J. R., & Garcia-Tabuenca, A. (2004). ICT policies for SMEs and regional disparities. The Spanish case. Entrepreneurship & Regional Development, 16(1), 55-75. https://doi.org/10.1080/0898562042000205036
D’Ignazio, C., & Bhargava, R. (2015). Approaches to Building Big Data Literacy. Paper presented at Proceedings of the Bloomberg Data for Good Exchange Conference. Retrieved from https://dam-prod.media.mit.edu/x/2016/10/20/Edu_D’Ignazio_52.pdf
De Silva, H., & Ratnadiwakara, D. (2008). Using ICT to reduce transaction costs in agriculture through better communication: A case-study from Sri Lanka. LIRNEasia, Colombo, Sri Lanka. Retrieved from https://ssrn.com/abstract=1565184
Dombrovská, M., Landová, H., & Tichá, L. (2004). Informační gramotnost: Teorie a prax v ČR [Information literacy: Theory and practices in CR]. Knihovnícka revue, 15(1), 7-18. Retrieved from http://full.nkp.cz/nkkr/NKKR0401/0401007.html (in Czech)
El Kadiri, S., Grabot, B., Thoben, K. D., Hribernik, K., Emmanouilidis, C., von Cieminski, G., &Kiritsis, D. (2016). Current trends on ICT technologies for enterprise information systems. Computers in Industry, 79, 14-33. https://doi.org/10.1016/j.compind.2015.06.008
Eurostat. (2013). Information society statistics. Digital literacy, eSkill’s. Retrieved from http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Information_society_statistics
Field, A. (2009). Discovering statistics using SPSS. (3rd ed.). London: SAGE Publications Ltd.
Fu, J. S. (2013). ICT in education: A critical literature review and its implications. International Journal of Education and Development Using Information and Communication Technology, 9(1), 112-125. Retrieved from https://files.eric.ed.gov/fulltext/EJ1182651.pdf
Fuchs, M., Höpken, W., Föger, A., & Kunz, M. (2010). E-business readiness, intensity, and impact: An Austrian destination management organization study. Journal of Travel Research, 49(2), 165-178. https://doi.org/10.1177/0047287509336469
Fulantelli, G., & Allegra, M. (2003). Small company attitude towards ICT based solutions: some keyelements to improve it. Educational Technology & Society, 6(1), 45-49. Retrieved from http://www.jstor.org/stable/jeductechsoci.6.1.45
Jukes, I., Dosaj, A., & Macdonald, B. (2000). NetSavvy: Building Information literacy in the classroom. Corwin Press.
Kılıçaslan, Y., Sickles, R. C., Atay Kayış, A., & Üçdoğruk Gürel, Y. (2017). Impact of ICT on the Productivity of the Firm: Evidence from Turkish Manufacturing. Journal of Productivity Analysis, 47(3), 277-289. https://doi.org/10.1007/s11123-017-0497-3
Kpodar, K., & Andrianaivo, M. (2011). ICT, financial inclusion, and growth evidence from African countries (Working Paper No. 11/73). International Monetary Fund. Retrieved from https://www.imf.org/en/Publications/WP/Issues/2016/12/31/ICT-Financial-Inclusion-and-Growth-Evidence-from-African-Countries-24771
Kuhlthau, C. C. (2004). Seeking meaning: A process approach to library and information services. Libraries Un ltd Incorporated.
Lăzăroiu, G. (2015). Employee motivation and job performance. Linguistic and Philosophical Investigations, 14(1), 97-102. Retrieved from https://www.deepdyve.com/lp/addleton-academic-publishers/employee-motivation-and-job-performance-1yzcyBeS9U
Majumdar, S. (2015). Emerging Trends in ICT for Education & Training. Retrieved from https://pdfs.semanticscholar.org/7dff/40e831d0560c5d0b99528ea9914913f4fb26.pdf?_ga=2.65450217.655283987. 1529392592-2990011.1529392592
Manochehri, N., Al-Esmail, R., & Ashrafi, R. (2012). Examining the impact of information and communication technologies (ICT) on enterprise practices: A preliminary perspective from Qatar. The Electronic Journal of Information Systems in Developing Countries, 51(1), 1-16. https://doi.org/10.1002/j.1681-4835.2012.tb00360.x
Modimogale, L., & Kroeze, H. J. (2011). The role of ICT within Small and Medium Enterprises in Gauteng. Communications of the IBIMA, 2011(2011). Article ID 369288. https://doi.org/10.5171/2011.369288
Ongori, H., & Migiro, S. O. (2010). Information and communication technologies adoption in SMEs: literature review. Journal of Chinese Entrepreneurship, 2(1), 93-104. https://doi.org/10.1108/17561391011019041
Puentedura, R. (2006). Transformation, technology, and education [Blog post]. Retrieved from http://hippasus.com/resources/tte/
Ritchie, B., & Brindley, C. (2005). ICT adoption by SMEs: implications for relationships and management. New Technology, Work and Employment, 20(3), 205-217. https://doi.org/10.1111/j.1468-005X.2005.00154.x
Romrell, D., Kidder, L. C., & Wood, E. (2014). The SAMR model as a framework for evaluating mLearning. Journal of Asynchronous Learning Networks, 18(2). https://doi.org/10.24059/olj.v18i2.435
Rosa Riberio, F. (2013). Proposal for a digital literacy index: results of the methodological formulation. Retrieved from http://www.academia.edu/12017863/Proposal_for_a_digital_literacy_index_re-sults_of_the_methodological_formulation
Saarenketo, S., Puumalainen, K., Kyläheiko, K., & Kuivalainen, O. (2008). Linking knowledge and internationalization in small and medium-sized enterprises in the ICT sector. Technovation, 28(9), 591-601. https://doi.org/10.1016/j.technovation.2007.12.003
Sassi, S., & Goaied, M. (2013). Financial development, ICT diffusion and economic growth: Lessons from MENA region. Telecommunications Policy, 37(4), 252-261. https://doi.org/10.1016/j.telpol.2012.12.004
Schrum, L., Davis, N., Jacobsen, M., Lund, A., Ferhan Odabasi, H., Voogt, J., & Way, J. (2015). A Global Perspective: Current Trends and Issues in ICT for 21st Century Education. In AERA 2015 Conference Invited Panel for SIG TACTL. Retrieved from https://ir.canterbury.ac.nz/bitstream/handle/10092/10943/12654731_AERA%20International%20panel_SIG_TACTL%20Schrum%20Davis%20et%20al%20May2015.pdf?sequence=1&isAllowed=y
Sconul. (2011). Seven pillars of information literacy. Retrieved from http://www.sconul.ac.uk/sites/default/files/documents/doughnut.jpg
Shapiro, J. J., & Hughes, S. K. (1996). Information literacy as a liberal art: enlightenment proposals for a new curriculum. Educom Review, 31(2). Retrieved from https://www.educause.edu/ir/library/html/erm/31231.html
Shaw, G., & Marlow, N. (1999). The role of student learning styles, gender, attitudes and perceptions on information and communication technology assisted learning. Computers & Education, 33(4), 223-234. https://doi.org/10.1016/S0360-1315(99)00020-2
Southern, A., & Tilley, F. (2000). Small firms and information and communication technologies (ICTs): toward a typology of ICTs usage. New Technology Work and Employment, 15(2), 138-154. https://doi.org/10.1111/1468-005X.00070
Spiezia, V. (2012). ICT investments and productivity. OECD Journal: Economic Studies, 2012(1), 199-211. https://doi.org/10.1787/eco_studies-2012-5k8xdhj4tv0t
Velšic, M. (2010). Digitálna gramotnosť a trh práce – Výskumná správa [Digital literacy and the labor market – Research report]. Institute for Public Affairs. Retrieved from http://www.ivo.sk/buxus/docs//vyskum/subor/DG_a_trh_prace.pdf ISBN 978-80-89345-27-4 (in Slovak).
Velšic, M. (2015). Digitálna gramotnosť na Slovensku 2015 – Výskumná správa [Digital literacy in Slovakia 2015 – Research report]. Institute for Public Affairs. Retrieved from http://www.ivo.sk/buxus/docs/vyskum/subor/Digitalna_gramotnost_2015.pdf (in Slovak).
Wermann, J., Kliesing, N., Colombo, A. W., & Moraes, E. C. (2015, November 9-12). Impact of new ICT trends for the educational curriculum in the area of Industrial Automation and engineering. In IECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society. Yokohama, Japan. IEEE. https://doi.org/10.1109/IECON.2015.7392667
White, G. K. (2008). ICT trends in education. Australian Council for Educational Research. Retrieved from https://research.acer.edu.au/digital_learning/2/
Wolf, S., Brush, T., & Saye, J. (2003). The big six information skills as a metacognitive scaffold: a case study. School Library Media Research, 6, 1-24. Retrieved from http://www.ala.org/aasl/sites/ala.org.aasl/files/content/aaslpubsandjournals/slr/vol6/SLMR_BigSixInfoSkills_V6.pdf
American Library Association. (2000). Information literacy competency standards for higher education. Retrieved from http://hdl.handle.net/11213/7668
Antlová, K. (2009). Motivation and barriers of ICT adoption in small and medium-sized enterprises. E + M Ekonomie a management, (2), 140-155. Retrieved from http://www.ekonomie-management.cz/download/1331826716_d7e9/11_antlova.pdf
Barba-Sánchez, V., del Pilar Martínez-Ruiz, M., & Jiménez-Zarco, A. I. (2007). Drivers, benefits and challenges of ICT adoption by small and medium sized enterprises (SMEs): a literature review. Problems and Perspectives in Management, 5(1), 103. Retrieved from https://businessperspectives.org/journals/problems-and-perspectives-in-management/issue-16/drivers-benefits-and-challenges-of-ict-adoption-by-small-and-medium-sized-en-terprises-smes-a-literature-review
Behrens, S. J. (1994). A conceptual analysis and historical overview of information literacy. College & Research Libraries, 55(4), 309-322. https://doi.org/10.5860/crl_55_04_309
Bent, M., & Stubbings, R. (2011). The sconul Seven Pillars of Information Literacy. Core model for higher education. London: SCONUL Working Group on Information Literacy. Retrieved from https://www.sconul.ac.uk/sites/default/files/documents/coremodel.pdf
Bent, M., Gannon-Leary, P., & Webb, J. (2007). Information literacy in a researcher’s learning life: the seven ages of research. New Review of Information Networking, 13(2), 81-99. https://doi.org/10.1080/13614570801899983
Bhargava, R., & D’Ignazio, C. (2015). Designing tools and activities for data literacy learners. Paper presented at Workshop on Data Literacy, Webscience. Retrieved from https://dam-prod.media.mit.edu/x/2016/10/20/Designing-Tools-and-Activities-for-Data-Literacy-Learners.pdf
Bolek, V., Kokles, M., & Korček, F. (2016). The Information literacy level of Slovak managers. In Vision 2020: Innovation Management, Development Sustainability And Competitive Economic Growth: Proceedings of the 28th International Business Information Management Association Conference, 9-10 November 2016, Seville, Spain (pp. 1100-1111).
Bruce, C. (2003, August 30). Seven faces of information literacy: Towards inviting students into new experiences. Paper presented at Higher Colleges of Technology, United Arab Emirates 2003 Annual Conference.
Cardona, M., Kretschmer, T., & Strobel, T. (2013). ICT and productivity: conclusions from the empirical literature. Information Economics and Policy, 25(3), 109-125. https://doi.org/10.1016/j.infoecopol.2012.12.002
Ceccobelli, M., Gitto, S., & Mancuso, P. (2012). ICT capital and labour productivity growth: A non-parametric analysis of 14 OECD countries. Telecommunications Policy, 36(4), 282-292. https://doi.org/10.1016/j.telpol.2011.12.012
Chetty, K., Qigui, L., Gcora, N., Josie, J., Wenwei, L., & Fang, C. (2017). Bridging the digital divide: measuring digital literacy. Economics: The Open-Access, Open-Assessment E-Journal, 69, 1-20. Retrieved from http://www.economics-ejournal.org/economics/discussionpapers/2017-69
Corso, M., Martini, A., Paolucci, E., & Pellegrini, L. (2003). Knowledge management configurations in Italian small-to-medium enterprises. Integrated Manufacturing Systems, 14(1), 46-56. https://doi.org/10.1108/09576060310453344
Cuadrado-Roura, J. R., & Garcia-Tabuenca, A. (2004). ICT policies for SMEs and regional disparities. The Spanish case. Entrepreneurship & Regional Development, 16(1), 55-75. https://doi.org/10.1080/0898562042000205036
D’Ignazio, C., & Bhargava, R. (2015). Approaches to Building Big Data Literacy. Paper presented at Proceedings of the Bloomberg Data for Good Exchange Conference. Retrieved from https://dam-prod.media.mit.edu/x/2016/10/20/Edu_D’Ignazio_52.pdf
De Silva, H., & Ratnadiwakara, D. (2008). Using ICT to reduce transaction costs in agriculture through better communication: A case-study from Sri Lanka. LIRNEasia, Colombo, Sri Lanka. Retrieved from https://ssrn.com/abstract=1565184
Dombrovská, M., Landová, H., & Tichá, L. (2004). Informační gramotnost: Teorie a prax v ČR [Information literacy: Theory and practices in CR]. Knihovnícka revue, 15(1), 7-18. Retrieved from http://full.nkp.cz/nkkr/NKKR0401/0401007.html (in Czech)
El Kadiri, S., Grabot, B., Thoben, K. D., Hribernik, K., Emmanouilidis, C., von Cieminski, G., &Kiritsis, D. (2016). Current trends on ICT technologies for enterprise information systems. Computers in Industry, 79, 14-33. https://doi.org/10.1016/j.compind.2015.06.008
Eurostat. (2013). Information society statistics. Digital literacy, eSkill’s. Retrieved from http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Information_society_statistics
Field, A. (2009). Discovering statistics using SPSS. (3rd ed.). London: SAGE Publications Ltd.
Fu, J. S. (2013). ICT in education: A critical literature review and its implications. International Journal of Education and Development Using Information and Communication Technology, 9(1), 112-125. Retrieved from https://files.eric.ed.gov/fulltext/EJ1182651.pdf
Fuchs, M., Höpken, W., Föger, A., & Kunz, M. (2010). E-business readiness, intensity, and impact: An Austrian destination management organization study. Journal of Travel Research, 49(2), 165-178. https://doi.org/10.1177/0047287509336469
Fulantelli, G., & Allegra, M. (2003). Small company attitude towards ICT based solutions: some keyelements to improve it. Educational Technology & Society, 6(1), 45-49. Retrieved from http://www.jstor.org/stable/jeductechsoci.6.1.45
Jukes, I., Dosaj, A., & Macdonald, B. (2000). NetSavvy: Building Information literacy in the classroom. Corwin Press.
Kılıçaslan, Y., Sickles, R. C., Atay Kayış, A., & Üçdoğruk Gürel, Y. (2017). Impact of ICT on the Productivity of the Firm: Evidence from Turkish Manufacturing. Journal of Productivity Analysis, 47(3), 277-289. https://doi.org/10.1007/s11123-017-0497-3
Kpodar, K., & Andrianaivo, M. (2011). ICT, financial inclusion, and growth evidence from African countries (Working Paper No. 11/73). International Monetary Fund. Retrieved from https://www.imf.org/en/Publications/WP/Issues/2016/12/31/ICT-Financial-Inclusion-and-Growth-Evidence-from-African-Countries-24771
Kuhlthau, C. C. (2004). Seeking meaning: A process approach to library and information services. Libraries Un ltd Incorporated.
Lăzăroiu, G. (2015). Employee motivation and job performance. Linguistic and Philosophical Investigations, 14(1), 97-102. Retrieved from https://www.deepdyve.com/lp/addleton-academic-publishers/employee-motivation-and-job-performance-1yzcyBeS9U
Majumdar, S. (2015). Emerging Trends in ICT for Education & Training. Retrieved from https://pdfs.semanticscholar.org/7dff/40e831d0560c5d0b99528ea9914913f4fb26.pdf?_ga=2.65450217.655283987. 1529392592-2990011.1529392592
Manochehri, N., Al-Esmail, R., & Ashrafi, R. (2012). Examining the impact of information and communication technologies (ICT) on enterprise practices: A preliminary perspective from Qatar. The Electronic Journal of Information Systems in Developing Countries, 51(1), 1-16. https://doi.org/10.1002/j.1681-4835.2012.tb00360.x
Modimogale, L., & Kroeze, H. J. (2011). The role of ICT within Small and Medium Enterprises in Gauteng. Communications of the IBIMA, 2011(2011). Article ID 369288. https://doi.org/10.5171/2011.369288
Ongori, H., & Migiro, S. O. (2010). Information and communication technologies adoption in SMEs: literature review. Journal of Chinese Entrepreneurship, 2(1), 93-104. https://doi.org/10.1108/17561391011019041
Puentedura, R. (2006). Transformation, technology, and education [Blog post]. Retrieved from http://hippasus.com/resources/tte/
Ritchie, B., & Brindley, C. (2005). ICT adoption by SMEs: implications for relationships and management. New Technology, Work and Employment, 20(3), 205-217. https://doi.org/10.1111/j.1468-005X.2005.00154.x
Romrell, D., Kidder, L. C., & Wood, E. (2014). The SAMR model as a framework for evaluating mLearning. Journal of Asynchronous Learning Networks, 18(2). https://doi.org/10.24059/olj.v18i2.435
Rosa Riberio, F. (2013). Proposal for a digital literacy index: results of the methodological formulation. Retrieved from http://www.academia.edu/12017863/Proposal_for_a_digital_literacy_index_re-sults_of_the_methodological_formulation
Saarenketo, S., Puumalainen, K., Kyläheiko, K., & Kuivalainen, O. (2008). Linking knowledge and internationalization in small and medium-sized enterprises in the ICT sector. Technovation, 28(9), 591-601. https://doi.org/10.1016/j.technovation.2007.12.003
Sassi, S., & Goaied, M. (2013). Financial development, ICT diffusion and economic growth: Lessons from MENA region. Telecommunications Policy, 37(4), 252-261. https://doi.org/10.1016/j.telpol.2012.12.004
Schrum, L., Davis, N., Jacobsen, M., Lund, A., Ferhan Odabasi, H., Voogt, J., & Way, J. (2015). A Global Perspective: Current Trends and Issues in ICT for 21st Century Education. In AERA 2015 Conference Invited Panel for SIG TACTL. Retrieved from https://ir.canterbury.ac.nz/bitstream/handle/10092/10943/12654731_AERA%20International%20panel_SIG_TACTL%20Schrum%20Davis%20et%20al%20May2015.pdf?sequence=1&isAllowed=y
Sconul. (2011). Seven pillars of information literacy. Retrieved from http://www.sconul.ac.uk/sites/default/files/documents/doughnut.jpg
Shapiro, J. J., & Hughes, S. K. (1996). Information literacy as a liberal art: enlightenment proposals for a new curriculum. Educom Review, 31(2). Retrieved from https://www.educause.edu/ir/library/html/erm/31231.html
Shaw, G., & Marlow, N. (1999). The role of student learning styles, gender, attitudes and perceptions on information and communication technology assisted learning. Computers & Education, 33(4), 223-234. https://doi.org/10.1016/S0360-1315(99)00020-2
Southern, A., & Tilley, F. (2000). Small firms and information and communication technologies (ICTs): toward a typology of ICTs usage. New Technology Work and Employment, 15(2), 138-154. https://doi.org/10.1111/1468-005X.00070
Spiezia, V. (2012). ICT investments and productivity. OECD Journal: Economic Studies, 2012(1), 199-211. https://doi.org/10.1787/eco_studies-2012-5k8xdhj4tv0t
Velšic, M. (2010). Digitálna gramotnosť a trh práce – Výskumná správa [Digital literacy and the labor market – Research report]. Institute for Public Affairs. Retrieved from http://www.ivo.sk/buxus/docs//vyskum/subor/DG_a_trh_prace.pdf ISBN 978-80-89345-27-4 (in Slovak).
Velšic, M. (2015). Digitálna gramotnosť na Slovensku 2015 – Výskumná správa [Digital literacy in Slovakia 2015 – Research report]. Institute for Public Affairs. Retrieved from http://www.ivo.sk/buxus/docs/vyskum/subor/Digitalna_gramotnost_2015.pdf (in Slovak).
Wermann, J., Kliesing, N., Colombo, A. W., & Moraes, E. C. (2015, November 9-12). Impact of new ICT trends for the educational curriculum in the area of Industrial Automation and engineering. In IECON 2015 - 41st Annual Conference of the IEEE Industrial Electronics Society. Yokohama, Japan. IEEE. https://doi.org/10.1109/IECON.2015.7392667
White, G. K. (2008). ICT trends in education. Australian Council for Educational Research. Retrieved from https://research.acer.edu.au/digital_learning/2/
Wolf, S., Brush, T., & Saye, J. (2003). The big six information skills as a metacognitive scaffold: a case study. School Library Media Research, 6, 1-24. Retrieved from http://www.ala.org/aasl/sites/ala.org.aasl/files/content/aaslpubsandjournals/slr/vol6/SLMR_BigSixInfoSkills_V6.pdf