What determines employee procrastination and multitasking in the workplace: personal qualities or mismanagement?
Abstract
The nature of procrastination is usually analysed from the angle of the psychological mechanism, in the aspects of demotivating factors; however, there are not many studies emphasizing procrastination provoked by mismanagement. A similar situation is also observed with regard to multitasking analysed in this article, which is recorded at work not because employees naturally like to multitask but because they have no other way out. The purpose of this article is to present the results of the empirical study revealing the nature of procrastination and multitasking in the workplace. The study involved 995 employees of Polish (N = 500) and Lithuanian (N = 495) private sector organizations. It has been found that a share of employees are forced to become procrastinators and multitaskers due to management flaws. In addition, procrastination and multitasking are related by medium strength statistical relationships, regardless of the country. The value of the research is presupposed by the fact that it presents new and original data showing the situation of multitasking and procrastination in Lithuanian and Polish organizations. These results improve the literature on procrastination by providing additional confirmatory evidence on how more flexible work organization can serve for better understanding of causes of multitasking and procrastination.
First published online 28 February 2022
Keyword : procrastination in the workplace, multitasking in the workplace, personal characteristics, personal qualities, private sector, Poland, Lithuania
How to Cite
Vveinhardt, J., & Sroka, W. (2022). What determines employee procrastination and multitasking in the workplace: personal qualities or mismanagement?. Journal of Business Economics and Management, 23(3), 532–550. https://doi.org/10.3846/jbem.2022.16178
This work is licensed under a Creative Commons Attribution 4.0 International License.
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Ferrari, J. R., Roster, C. A., Crum, K. P., & Pardo, M. A. (2018). Procrastinators and clutter: An ecological view of living with excessive “stuff.” Current Psychology, 37(2), 441–444. https://doi.org/10.1007/s12144-017-9682-9
Gesteland, R. R. (1999). Cross-cultural business behavior. Marketing, negotiating and managing across cultures. Copenhagen Business School Press.
Goes, P. B., Ilk, N., Lin, M., & Zhao, J. L. (2017). When more is less: Field evidence on unintended consequences of multitasking. Management Science, 64(7), 3033–3054. https://doi.org/10.1287/mnsc.2017.2763
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Grunschel, C., Patrzek, J., & Fries, S. (2013). Exploring reasons and consequences of academic procrastination: An interview study. European Journal of Psychology of Education, 28, 841–861. https://doi.org/10.1007/s10212-012-0143-4
Grunschel, C., Schwinger, M., Steinmayr, R., & Fries, S. (2016). Effects of using motivational regulation strategies on students’ academic procrastination, academic performance, and well-being. Learning and Individual Differences, 49, 162–170. https://doi.org/10.1016/j.lindif.2016.06.008
Gupta, R., Hershey, D. A., & Gaur, J. (2012). Time perspective and procrastination in the workplace: An empirical investigation. Current Psychology: A Journal for Diverse Perspectives on Diverse Psychological Issues, 31(2), 195–211. https://doi.org/10.1007/s12144-012-9136-3
Haghbin, M., McCaffrey, A., & Pychyl, T. A. (2012). The complexity of the relation between fear of failure and procrastination. Journal of Rational-Emotive & Cognitive-Behavior Therapy, 30(4), 249–263. https://doi.org/10.1007/s10942-012-0153-9
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