Tannady, Hendy, Filscha Nurprihatin, and Hendy Hartono. “Service Quality Analysis of Two of the Largest Retail Chains With Minimart Concept in Indonesia”. Business: Theory and Practice 190 (September 10, 2018): 177-185. Accessed December 23, 2024. https://jcem.vgtu.lt/index.php/BTP/article/view/8089.